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The Woods knows how important your privacy is to you and we are committed to collecting, using, and disclosing personal information responsibly and only to the extent necessary for the services we provide. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) which requires us to provide this policy to you on request.
Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a physical address, financial information, and opinions expressed by an individual. As defined, "personal information" means information about an identifiable individual, but does not include the name, title or business address, or telephone number of an employee of an organization.
1. What This Policy Covers
This policy explains how we collect, use, and safeguard the personal information you provide to us to assist you in making informed decisions when using our services.
2. Information Collection and Use
When we collect personal information from you, we would like you to be aware of the following:
Who we are and how to contact us:
The Woods
P.O. Box 851, Station C
St. John's, NF
A1C 5K4
Tel: 709-368-4747
Our organization will not sell or disclose your personal information to third parties.
Our Website (www.thewoods.ca) collects non-personal information such as your network location (IP address), the pages you visit, time of visit, your operating system and browser in order to generate website traffic reports.
Our website includes forms where you can voluntarily provide us with personal contact information. This personal contact information is being collected in order to keep you up to date with important information concerning our vendors, products, and services. We also use this information for member billing purposes.
3. Our Organization's Obligations
Pursuant to PIPEDA, www.thewoods.ca meets our obligations with respect to the collection, use, and/or disclosure of personal information by taking the following steps:
Accountability
Information is restricted to the listed contact and protected via appropriate hardware and software; our staff are aware of our policies and practices regarding personal information.
Identifying Purposes
We have identified the purposes for which we collect personal information in Section 2 above. We require the consent of our retailers/members prior to using their personal information for any purpose other than that for which it was originally collected.
Consent
Our organization is committed to ensuring that you are aware of how your personal information is used and that you have consented to provide this information. Where required by law, we may disclose personal information without your knowledge and consent.
Limiting Collection
Our organization collects personal information to fulfill the purposes stated in Section 2 above. We collect personal information only by lawful and fair means.
Limiting Use, Disclosure, and Retention
Our organization does not use and/or disclose your personal information for purposes other than those for which it was collected, unless it has first obtained your consent. We retain your personal information for some period in order to answer any questions you may have about the services we provided to you.
Accuracy
Our organization is committed to maintaining accurate, complete, and up-to-date personal information. If during the course of the business relationship, any of your information changes, please inform us so that we can make any necessary changes or use our website forms to update the information.
Safeguards
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, technological, and organizational measures to safeguard and secure the information we collect.
Openness
Through this privacy policy, we provide information about our organization's policies and practices regarding the collection, use, and/or disclosure of personal information held by us.
Individual Access
You may request access to your personal information held by us. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access.
Challenging Compliance
If you wish to make a formal complaint about our privacy practices, you may make it in writing to our Business Development Director. We are committed to resolving disputes in a timely manner. We will investigate your complaint and respond via email, fax, or telephone.
4. Contact Information
For all matters related to this policy, we can be contacted at:
The Woods
P.O. Box 851, Station C
St. John's, NF
A1C 5K4
Tel: 709-368-4747
5. General Inquiries
For general inquiries about privacy legislation and policies in the private sector, you may contact:
The Office of the Privacy Commissioner of Canada
112 Kent Street, Ottawa, Ontario K1A 1H3
Telephone: (613) 995-8210
Toll-Free: 800 282-1376
Fax: (613) 947-6850
Website: www.privcom.gc.ca
6. Changes to Privacy Policy
Our organization reserves the right to change this policy from time to time.
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